Privacy Policy
TriShield Roofing & Construction
Effective Date: December 11, 2025
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At TriShield Roofing & Construction, your trust is our most important foundation. This policy explains, in detail, how we handle your personal information in accordance with high standards of data protection and privacy legislation (including principles found in GDPR and CCPA).
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1. The Information We Collect and How We Collect It
We collect and process various types of information when you interact with our services:
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Contact Data (Name, Email, Phone Number, Service Address) voluntarily submitted via Contact Forms, Estimate Request Forms, and Direct Phone Calls. To communicate directly regarding your service inquiry, provide estimates, schedule appointments, and fulfill your contract.
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Technical Data (IP address, Browser Type, Pages Visited, Time/Date of Visit) is automatically collected via cookies and standard website analytics tools (e.g., Google Analytics).To monitor website performance, diagnose technical issues, and improve the user experience (e.g., ensuring forms work correctly).
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Financial/Payment DataCollected only when a contract is signed, and payment is due, typically through a third-party, encrypted payment processor (e.g., credit card processor).To process payments for services rendered. We do not store credit card numbers on our servers.
2. Why We Collect This Information
We collect this data based on the following lawful bases:
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Contractual Necessity: To perform the services you have requested (e.g., calling you to schedule a repair).
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Legitimate Interest: To improve our website, prevent fraud, and manage our business operations (e.g., using analytics to see which service pages are most popular).
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Consent: When you explicitly agree to receive our marketing or promotional materials.
3. Sharing Your Information with Third Parties
We do not sell, rent, lease, or trade your personal information to any outside third parties or marketers. Your data is only shared in the following limited and necessary circumstances:
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Service Providers: We may share data with trusted third-party services that assist us in operating our website, conducting our business, or serving you (e.g., CRM software for managing client calls, encrypted payment processors). These providers are contractually obligated to keep your information confidential.
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Legal Compliance: If required by law, subpoena, or if we believe such action is necessary to protect the rights, property, or safety of TriShield Roofing & Construction, our clients, or the public.
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Aggregated Data: We may share general, anonymized statistics and aggregated data (like the total number of website visitors or service calls in a month) for business analysis. This data cannot identify you personally.
4. Data Security and Storage
We use industry-standard security measures (SSL encryption, firewalls) to protect your personal information. Your contact data is stored on secure servers located in the United States. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data. We commit to honoring these rights:
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Right to Access: You have the right to request copies of the personal data we hold about you.
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Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
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Right to Erasure ('Right to be Forgotten'): You have the right to request that we erase your personal data under certain conditions.
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Right to Object/Restrict Processing: You have the right to object to or request that we restrict the processing of your personal data under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Children's Privacy
Our services are directed to adults who own or manage property. We do not knowingly collect personal information from minors under the age of 18. If we become aware that we have collected data from a minor without parental consent, we will take steps to remove that information from our servers.
Contacting Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
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TriShield Roofing & Construction